We recommend testing your security system once a month to ensure it's functioning properly and that all signals are being received at the monitoring centre. To test your system, simply call our security monitoring station and let them know you’ll be testing your system. Then, simply activate your system and set off your sensors. Our monitoring operators will let you know whether or not they received a signal from your system.
It's also important to service your system. We recommend that a preventative maintenance schedule is in place for small commercial systems and domestic systems where a service is performed at least once every 12-months. Systems used daily, larger and more complex systems or systems in a dusty environment should have a service performed a minimum of once every six-month, if not quarterly.
, AS2201: MAINTENANCE. Routine Maintenance. General. ‘Routine Maintenance visits to the alarmed premises shall be made by an authorised representative of an alarm company at a minimum rate of twice per year with no more than 7 months between visits.
Technical Support Contact Numbers:
1300 776 828
1300 776 830